RETURN & EXCHANGE POLICY

​​RETURN & EXCHANGE POLICY​

If you are not completely satisfied with your order(s), a STORE CREDIT ONLY 
may be issued for any item(s) up to 75% paid on the  order, less shipping. To receive an authorization number for a return, please complete the Return Authorization Form within 2 days of receipt of goods. Refused, unclaimed, undelivered orders or merchandise returned due to customers' error are subject to 25% restocking fee.

Please allow 1-2 business days to process your order.

You will be emailed a tracking number once your package is shipped.

We have to be notified within 14 days of order date of any undelivered packages.

If there are any unanswered questions on this Return & Exchange Policy, 
please send an email to j.johnson@7mugs.com

Return  Authorization Form

Thanks for submitting!

FAQ

PAYMENT METHODS

CURRENTLY WE ACCEPT THE FOLLOWING

Cash App

Venmo

Credit Card

Debit Card

Zelle

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Do you provide International delivery?

Currently we ONLY ship within the US.

​​When will my order be shipped?

​For all orders we offer one shipping option.
Standard shipping: delivered within 5-7 business days. Please allow 1-2 business days to process your order.

How do I track my order?

Tracking info

Once your order has been shipped, you will receive an e-mail with your  invoice and tracking number. We have to be notified of undelivered packages within 14 days from the day you placed the order.

If there are any unanswered questions on this Shipping Policy, please send  an email to j.johnson@7mugs.com.

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